Whereas, it is essential that the National Bank has to improve its service quality with a view to satisfy its customers;

Whereas, it is found necessary to revise existing fees as well as introduce some new ones on National Bank services provided to banks;

Now, therefore, in accordance with Articles 4(1b), 5(2), 51, 64 and 66(2) of the Banking Business Proclamation No. 592/2008 as amended by Banking Business (Amended) Proclamation No.1159/2019, the National Bank of Ethiopia has issued this Directive.