Whereas, it is essential that the National Bank has to improve its service quality with a view to satisfy its customers; Whereas, it is found necessary to revise existing fees as well as introduce some new ones on National Bank services provided to microfinance institutions;

Now, therefore, pursuant to the power vested in it under Article 5 (lb), 6(2), 34 (2) and 35 (1) of Micro financing Business Proclamation No. 626/2009 as amended by Microfinance Business (Amendment) Proclamation No. 1164/2019 and in accordance with Article 51 of the Banking Business Proclamation No. 592/2008 as amended by Banking Business (Amended) Proclamation No. 1159/2019, the National Bank of Ethiopia has issued this Directive.