Whereas, it is essential that the National Bank has to improve its service quality with a view to satisfy its customers;

Whereas, it is found necessary to revise existing fees as well as introduce some new ones on National Bank services provided to insurance companies;

Now, therefore, the National Bank has issued this Directive pursuant to the authority vested in it by articles 4(1b), 5(5), 8, 53(2) and 64(2) of the Insurance Business Proclamation No. 746/2012 as amended by Insurance Business (Amendment) Proclamation No. 1163/2019.